Supra eKEY
The eKEY software uses your Smartphone as your Lockbox key. The eKEY updates wirelessly using Bluetooth so you can do business anywhere. There are two service levels available: eKEY Basic which provides basic Lockbox functions, and eKEY Professional adds MLS data saved to your phone, links Google maps to the listings, and delivers sho
wing details to your phone.
Activation Fee: $50.00
Monthly Fee: $17.28 (Basic), $34.56 (Professional)
Lockboxes
How to get a lockbox:
Lockboxes are assigned to each offices’ Designated Broker. Each office has their own inventory that the Association owns but the office keeps on hand for Agents. The Designated Brokers are required to keep track of their inventory and report to the Association when asked. If you need a lockbox, please call or email the DAAR office to schedule a pickup!
What to do if you are transferring offices and you would like to take your lockboxes with you:
If an agent is transferring to another office, it shall be determined by the Designated Broker whether an agent leaving an office should return their lockboxes or transfer them with their listings. Should the Designated Realtor decide to transfer lockboxes to an agent, they are responsible for informing the Association of this change in their inventory within 30 days of the transfer. Failure to inform the Association office will result in replacement compensation from that Designated Realtor.
What to do if a lockbox is lost, stolen or damaged:
If a lockbox is lost/stolen or damaged lockboxes it needs to be reported to DAAR as soon as possible. If a replacement is issued for a lost or stolen lockbox, the participant will be charged an amount equal to the association’s replacement cost. If a previously lost or stolen lockbox is found within 60 days, the participant will be refunded $60 per
lockbox. Damaged lockboxes will be replaced at no cost to the participant provided the damage was not caused by the participant. If there is any intentional damage the participant will be charged for replacements costs. If a lockbox is defective and has to be cut off a listing the agent must bring the lockbox into the association so that we may send it back to Supra for replacement. If a damaged or defective lockbox is not returned to the association office and the agent or office disposes of it, the office will be charged for replacement costs.
Need to Grant Access to Your Listing?
Watch this Setup Video or follow the steps below!
1) Open the eKEY app: Access the “My Keyboxes” section.
2) Select the keybox: Choose the specific keybox for the property. If you do not see the keybox, please add it to your app (you need to physically be with the keybox to add it to your app)- Instructions: Supra eKEY- Assign a Listing to a Lockbox
3) Grant Managed Access: Select the “Grant Managed Access” option.
4) Enter the user’s mobile number: Input the phone number of the person needing access.
5) Set the access time: Specify the start and end times for access, which can be a minimum of 30 minutes and a maximum of 72 hours.
(Add any notes: Include any specific instructions for the user.)
6) Send the invitation: The user will receive a text message with instructions.
Introducing the new Invoy™ Lockboxes
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